-Analysis of core value and mission statement
-Support to clarify and strengthen operation organization chart
-Clarify employee job description
-Develop new hires and employee induction protocols
-Employee handbook creation and roll out
-Management training
-Development of Venue's services and recovery strategies
-Training for hospitality point of service
-Optimization of guests experience through Operator and staff behavioral coaching
-P&L Analysis for profitability optimization
-Analysis and suggestions for improvement of daily operation systems and standards
-Venue labor strategy analysis
-Cost analysis
-Effectiveness of service
-Food and Beverage consultation
-Program content analysis (products and execution)
-Analysis of Pricing of COGS and inventory system
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